Our corporate staff is committed to customer service. Please feel free to share you comments or experiences and we will respond!
Our corporate staff is committed to customer service. Please feel free to share you comments or experiences and we will respond!
The Remington Solar Sun Shock works so well that I would like to buy a few more to place in my pond..however, I need to know how it would effect my tilapia fish, and how many I need for a pond that is 8 ft. deep and 67 ft. wide?
Judith
You shouldn’t have a problem with fish. We don’t warranty fish, though, so please do your own research.
Hi Murray,
I just wanted to let you know that your customer service is as good as your products. And that’s a good thing. I really needed help setting up my SolaMist, and your customer service department went beyond the call of duty to help me. The controller wasn’t working right, and you got me going. The system was working great for a while, but then it stopped. But you guys got me going again in no time. (Brilliant using Facetime. It was like having a local service call.) The system has been working great ever since. Thanks so much. Your service really sets you apart.
Hi Anthony,
We remember you! Thanks for commenting on our new boards, and submitting positive feedback. I wish everyone could hear from all the happy customers we have! Please let us know if you have any other issues and we’ll be glad to help you. – Murray