SMS Terms and Conditions
These terms apply to the Remington Solar text message program. By opting in you agree to them.
Program description
Remington Solar sends four kinds of text messages. Homeowners who ask to be matched with a local installer receive a one time verification code, confirmation that the request was received, and a notice when a dealer accepts the job. Homeowners who register the warranty on an attic fan they have had installed, and who tick the text message box on the registration form, receive one message confirming the registration and, about a week after the recorded install date, one invitation to review the contractor who did the work. Approved Remington Solar dealers receive alerts about jobs offered to them and reminders while an offer is open. Dealer applicants and approved dealers who choose text as a contact method also receive occasional messages about their own account, such as a reminder to finish a setup step, notice that pitch board stock has arrived, a link to dealer training, or a note that new leads are waiting in their portal.
How to join
Homeowners join by entering a mobile number on our installer request form, checking the consent box, and confirming the one time code we text to that number. Homeowners registering a warranty join by entering a mobile number on the warranty registration form and ticking the consent box there. That box is never ticked for you, the mobile number is optional, and the warranty registers whether or not you tick it. Dealers join from inside the password protected dealer portal. Dealer applicants may also join by ticking the text message box on the dealer application form and entering a mobile number. That box is never ticked for you, the mobile number is optional, and the application is reviewed whether or not you tick it. A dealer can turn text messages on or off at any time on the Setup tab of the dealer portal. We never add a number without that action, and we do not buy, rent, or accept transferred phone lists.
Message frequency
Message frequency varies with your activity. A homeowner typically receives two to four messages for each request submitted, and at most two messages for each warranty registered. A dealer receives a message each time a job is offered. Dealer account and onboarding messages are limited to no more than four per month, and usually fewer.
Cost
Message and data rates may apply. Remington Solar does not charge for the messages themselves. Check with your mobile carrier about your plan.
Help and opting out
Reply HELP at any time for assistance, or contact us at dealers@remingtonsolar.com. Reply STOP at any time to leave the program. After you reply STOP you will receive one confirmation and no further messages. Leaving the program does not cancel a job request already in progress, and we will follow up by email or phone instead. Stopping text messages has no effect on your warranty, and your warranty confirmation still arrives by email.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed on every network.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Full details are in our Privacy Policy.
Contact
Remington Solar, 5706 E. Mockingbird Ln, Suite 115-189, Dallas, TX 75206. Email dealers@remingtonsolar.com.
